Policies

Pets: To ensure comfort for all guests, pets are unfortunately not allowed.

Deposits: In certain cases, a deposit might be requested for your reservation. This deposit is non-refundable and deducted from your final bill.

Visitors: Visitors are welcome in the lobby and public areas; however, overnight visitors in guest rooms are not permitted without prior homestay management approval.

Damages: Guests are responsible for any damages to homestay property. Charges for replacements or repairs may apply.

Respecting Others: Please be considerate of other guests by maintaining a peaceful environment. Excessive noise or disruptions may lead to a warning or possibly being asked to leave without a refund.

Lost Items: The homestay is not liable for lost or misplaced belongings. However, we’ll keep found items for a limited time.

Fire Safety: Open flames, candles, or flammable items are prohibited inside the homestay for fire safety. Please familiarize yourself with the fire evacuation plan in your room.

Right to Refuse: We reserve the right to refuse service if we believe it compromises the safety or well-being of our guests, staff, or property. This includes the right to reject guests if bookings seem suspicious or policies are violated.